If you’re an escape room company, you need to do everything possible to get customers who have escaped one room to come back for more. Minnesota-based Zero Hour Escape Rooms teamed with Digital Reach to transform their massive email list from a boring spreadsheet into a genuine business asset. Leveraging automated online tools, Digital Reach creates exciting holiday, loyalty, and novelty email campaigns that drive in Zero Hour bookings week after week.
Increase in the website conversion rate following creation of a booking page
Increase in contact leads following integration of SMS messaging
Previous customers have returned to the site from MailChimp remarketing campaigns
Email marketing series
Data integration with Google
Mobile-ready online stores
Online booking systems
Secure payment gateways
On-site chat & text
MailChimp automation & integration
Custom opt-ins and freebies
Loyalty email design
When you’re selling a product online, your customer doesn’t get the benefit of holding it in their hands and inspecting it in person. That’s why the look and functionality of your online store is so important–it needs to exude the professionalism and quality of the product you’re selling. Your users want to intuitively navigate products and the all-important checkout process with no complications, so we’ll give you a sleek, shoppable site that converts users into customers on all devices. We’ll also configure your online store for invoicing, automatic emails, inventory management, and more.
Many of the small business owners we work with require online booking or reservation systems on their websites. They understand how important it is to have a website that not only shows their availability, but also offer customers an easy way to reserve a unit. On top of that, the business owner is looking for an easy way to collect payments.
From yoga studios to escape rooms to hotels, we configure and customize online booking and reservation systems for any industry and weave them seamlessly into your website. You and your clients will love the convenience that online booking offers–just think about how much you appreciate it when you can book something online rather than picking up the phone!
Adding live chat to your website is a great way to drive customer engagement and conversions. By giving your website visitors the option to contact you directly via chat from your webpage, you can answer any questions they have in real-time and overcome any objections that they may have about your product or service. Contrary to popular belief, you won’t need to be online and manning the chat system 24/7, and we can even configure a system that sends website chats directly to your phone via text! The options are endless, and if you’re looking to engage real-time with potential customers, integrating chat is a great way to go.
Not every business is a good fit for online chat systems, but our clients who have gone this route have seen massive increases in their conversions and sales. Chat with Mandy to discuss if online chat might be right for your business.
Let us loose with your contact list and website data and we’ll show you the value of automated email marketing with MailChimp. Your website data provides invaluable information about your customers: everything from what they enjoy purchasing from you to how often they make a purchase. We’ll integrate your data into MailChimp and let its powerful marketing automations put that data to work. Integrating your data in this way allows us to personalize your marketing and drive more customers to your business.
Who doesn’t want a business that (practically) runs itself? We integrate tools into your website that automate the business processes that eat up your time. Email series, selling and shipping, auto-responding to online chat inquiries, and segmenting audiences for marketing are just a sampling of the automations we can set up for your business. And if you’re not sure of which automations would serve you best, we’re happy to consult on which ones are the best for your business and your budget.
Maybe you want to build a conversion funnel that starts with a Google search ad, triggers a Facebook retargeting post, and ends in a contact form submission; or perhaps you’re looking for a payment and shipping solution for your online store so that you can market, transact, and ship without ever lifting a finger. Either way, letting Digital Reach configure online automations is a great way to boost efficiency and free up valuable time.
To look like you know what you’re doing online, your business needs a company email address that matches your web address. And to look like you know what you’re doing in the office, you probably want office tools like calendars, collaborations spaces, and more. Whether you choose Microsoft Office 365 or you want to give G Suite a go, we have you covered! We configure these tools specific to the needs of your small business, allowing them to automate and connect the internal activities of your company and save you heaps of time!